Payment Policy
At Sigex Inc, we strive to ensure a seamless and secure shopping experience for all our valued customers. Please take a moment to review our Payment Policy to understand the terms and conditions governing your transactions with us.
We accept the following payment methods for online purchases:
- Visa, Mastercard, American Express, Discover
- PayPal.
Payment Security:
Your payment security is of utmost importance to us. We utilize industry-standard encryption technology to safeguard your personal and financial information during transactions. Rest assured that your data is protected every step of the way.
Payment Authorization:
Upon placing your order, your chosen payment method will be authorized for the total purchase amount. This is a standard procedure to ensure that funds are available and to prevent fraudulent activity. Your card or account will only be charged once your order has been processed and shipped.
Sales Tax:
Sales tax will be applied to orders as required by law, based on the shipping address provided during checkout. The applicable tax rate will be calculated and displayed before you confirm your order.
Order Confirmation:
Once your payment is successfully processed, you will receive an email confirmation detailing the items purchased, payment details, and shipping information. Please review this confirmation carefully and contact us immediately if you notice any discrepancies.
Payment Issues:
If you encounter any issues during the payment process or have concerns about a transaction, please don't hesitate to reach out to our customer service team for assistance. We're here to help resolve any issues and ensure your satisfaction.
Contact Us:
If you have any questions or require further clarification regarding our payment policy, please feel free to contact us via email at:
Phone: +1 9413491219
Email: support@sigex.us
Contact hours: 09:00 AM to 05:00 PM, Monday to Friday
Our dedicated team is available to assist you during regular business hours.